Refund and Returns Policy for Christian Hoodies
At Christian Hoodies, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we are here to help.
Our refund and returns policy lasts 30 days from the date you receive your order. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
1. Returns
To be eligible for a return, your item must be:
Unworn and unwashed
In the same condition that you received it
In the original packaging
With the receipt or proof of purchase
Non-returnable items:
Gift cards
Downloadable products
Intimate or sanitary goods (for hygiene reasons)
Items marked as final sale
Please do not send your purchase back to the manufacturer.
2. Refunds
Once we receive and inspect your returned item, we will send you an email to confirm receipt and notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or missing refunds
If you haven’t received a refund yet:
Check your bank account again
Contact your credit card company or payment provider (it may take some time for the refund to appear)
Contact your bank (there is often processing time before a refund is posted)
If you have done all of this and still have not received your refund, please contact us at support@christianhoodies.store.
Sale items
Only regular-priced items may be refunded. Sale items are non-refundable unless they are defective or damaged.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at support@christianhoodies.store and send your item to the address below.
4. Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item was not marked as a gift, the refund will be sent to the original purchaser.
5. Shipping Returns
To return your product, you should mail it to:
Christian Hoodies Returns
[Your Full Return Address Here]
[City, State, ZIP]
[Country]
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For items over a certain value, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
6. Need Help?
If you have any questions about refunds or returns, please contact us:
Email: support@christianhoodies.store
We are here to help and will respond within 24 hours.